Shelf Attendant Vacancy at Mopheth Nigeria Limited

Overview

Responsibilities

• Receiving, Stocking & Merchandising:
• Receive products from back store/receiving area; verify quantities, conditions, and codes before shelving.
• Replenish shelves promptly; follow FIFO/FEFO (FEFO mandatory for pharmacy and perishables).
• Merchandise to planograms; maintain faced-up, organized displays.
• Flag low stock, damages, and near-expiry items; initiate pull‑outs and transfers as instructed.
• Pricing, Labeling & Barcoding:
• Ensure all items have correct price tags/barcodes; replace missing/incorrect labels immediately.
• Apply promo/markdown labels accurately; remove expired promo tags.
• Report price discrepancies to the supervisor for correction.
• Expiry Management & Product Integrity:
• Conduct daily/weekly expiry checks and record findings.
• Execute FEFO strictly (pharmacy: mandatory; cold chain items as applicable).
• Isolate expired/compromised products; follow SOPs for quarantine and documentation.
• Housekeeping, Hygiene & Safety:
• Keep shelves, aisles, and surrounding areas clean and unobstructed.
• Comply with food safety and pharmacy hygiene protocols; no cross‑contamination.
• Adhere to HSE rules: proper lifting, spill management, hazard reporting, emergency procedures.
• Customer Assistance & Service:
• Greet and assist customers; guide to products and promotions.
• Escalate technical queries to pharmacists/supervisors (pharmacy: do not provide clinical advice).
• Support queue management, gift wrapping, basket/cart retrieval as required.
• Inventory Control & Shrink Reduction:
• Participate in cycle counts and stocktakes; ensure accurate counting and reconciliation.
• Minimize shrink by vigilant shelf monitoring, damage handling, and adherence to SOPs.
• Report suspicious activity; follow security protocols.
• Documentation, Systems & Compliance:
• Complete checklists (opening/closing, expiry, cleaning, replenishment).
• Use POS/stock systems (as trained) for price checks/labels; maintain records.
• Comply with internal policies and regulatory standards (NAFDAC, PCN—pharmacy).
• Cross‑Functional Support:
• Liaise with Receiving, Pharmacy, Bakery/Restaurant, and Inventory teams for timely restocking.
• Assist during promotions, new planogram rollouts, and seasonal peaks.