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Buildings and More LimitedVerified

Customer Service Representative

Jabi, Abuja, FCT
Full-time2 months ago
Expires May 30, 2028
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OverviewResponsibilitiesRequirementsLocationSalaryCompanySimilar Jobs

Overview

The Customer Service Officer is responsible for managing customer inquiries, resolving complaints, and providing accurate information about the company’s products and services. The role focuses on ensuring customer satisfaction, building strong customer relationships, and supporting business growth through excellent service delivery.

Responsibilities

  • Respond to customer inquiries via phone, email, chat, or in person
  • Handle and resolve customer complaints in a timely and professional manner
  • Provide accurate information about products, services, pricing, and policies
  • Maintain detailed records of customer interactions and transactions
  • Follow up with customers to ensure issues are resolved satisfactorily
  • Escalate complex issues to the appropriate department when necessary
  • Process orders, returns, refunds, or service requests where applicable
  • Maintain a positive, helpful, and professional attitude at all times
  • Support sales, operations, or logistics teams as required
  • Meet customer service performance targets and service standards.

🎓 Career-boosting study programs picked for this role

View all programs

Only the strongest matches are shown below. Compare tuition, duration, and fees at a glance.

Laurentian University logo

Baccalauréat en administration des affaires (Français) (Optional Co-op)

Laurentian University

4-Year Bachelor's DegreeFlexible intake
OntarioNext intake available

Tuition

CA$28,621 / First year

Application fee

₦200,000

View program
Bishop's University logo

Bachelor of Arts - Computer Science - Information Technology (Optional Co-op)

Bishop's University

4-Year Bachelor's Degree
Sherbrooke48 months

Tuition

CA$28,651 / First year

Application fee

₦111,000

View program

Requirements

  • Corpers preferrably
  • Excellent verbal and written communication skills
  • Strong problem-solving and interpersonal skills
  • Ability to work under pressure and handle difficult customers
  • Basic computer skills (MS Word, Excel, email, CRM tools)
  • Good organizational and time management skills.
  • Key Skills & Competencies:
  • Customer-focused mindset
  • Patience and empathy
  • Attention to detail
  • Teamwork and collaboration
  • Conflict resolution
  • Time management.

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Buildings and More Limited

Buildings and More Limited is an E-commence online and mobile commerce company founded in 2019. Our aim is to stand out as one of the world’s largest E-commence spaces in few years and based on the strategies and models we have put in place; we expect it to be very successful. We provide numerous business opportunities for small and medium enterprises to leverage innovative technology to compete efficiently, domestically and globally.

Marketing & Sales
Abuja, FCT
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Careerworkflux

Nigeria's most transparent job platform. Find jobs with real salaries and track your applications.

For Job Seekers

  • Browse Jobs
  • Companies
  • Salary Insights
  • Job Alerts
  • My Dashboard

For Study Applicants

  • Browse Programs
  • Browse Schools
  • Scholarships
  • Study Dashboard

For Employers

  • Post a Job
  • Manage Jobs
  • Company Profile

Company

  • Home
  • About Us
  • Contact
  • Privacy Policy
  • Terms of Service
  • Recruitment Hubs

© 2026 Careerworkflux. All rights reserved.

Lagos JobsAbuja JobsRemote JobsNDLEA Recruitment