Waiter / Waitress Vacancy at Excel and Grace Consulting

Overview

Responsibilities

• Greet customers warmly and present menus.
• Take accurate food and drink orders and relay them to the kitchen or bar.
• Serve food and beverages promptly and professionally.
• Check in with guests to ensure satisfaction and handle any complaints politely.
• Clear tables and reset them for the next guests.
• Keep the dining area clean and organized at all times.
• Follow hygiene and safety regulations at all times.
• Process payments and issue receipts using POS or cash.
• Assist in setting up before service and closing duties after service.
• Promote menu items and upsell where appropriate.

Requirements

• Minimum of SSCE; further training in hospitality is a plus.
• 1–3 years experience as a waiter or waitress in a restaurant, hotel, lounge, or catering setup.
• Good spoken English
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Must be polite, respectful, and customer-service oriented.
• Willingness to work flexible shifts, including weekends and holidays.
• Presentable appearance and good personal hygiene.