Spa Receptionist Vacancy at SRS Collection

Overview

Responsibilities

• Greet and welcome guests warmly upon arrival
• Schedule, confirm, and manage spa appointments
• Answer phone calls and respond to guest inquiries
• Process payments and maintain accurate records
• Coordinate with therapists to ensure smooth daily operations
• Maintain cleanliness and organization of the reception area
• Handle guest complaints professionally and escalate when necessary

Requirements

• Minimum of BSc Degree in any related field
• Previous experience in a spa, salon, or hospitality role is an advantage
• Excellent communication and interpersonal skills
• Good organizational and time-management skills
• Basic computer and POS system knowledge
• Professional appearance and positive attitude