Sales Manager Vacancy at Kloverharris Limited

Bachelor’s Degree in any discipline (candidates with international degrees are encouraged to apply) with 15 years’ work experience in sales with 5 - 7 years in managerial level preferably. Current knowledge of watch trends and competition in the marketplace. Ability to communicate effectively with clients and team (both oral and written). Numerate with ability to understand and analyze sales performance. Leading, mentoring and coaching of high performing sales teams. Retail management experience ideally within a luxury environment. Jewelry or timepiece product knowledge. Advanced selling skills and negotiation skills. Proven track record of sales achievements. Proven record of inspiring and motivating teams. Masters’ degree in any discipline will be an added advantage. Past experience working in investment banking, assets management, affluent/private banking, luxury real estate. Experience in dealing with High-Net-Worth Individuals (HNIs) and Ultra High Net Worth Individuals (Ultra HNIs). Proven track record of transacting in high volumes and closing high-value portfolios and deals. Key Result Areas/Key Focus Areas Develop initiatives to increase boutique sales, Manage the achievement of business objectives, by utilising a top client retention strategy to retain and grow customer base, Ensure role play, product knowledge sharing sessions and weekly customer service training. Reactivate Dormant Accounts, Customer Data Base Management, Sell into all channels Business to Business (B2B), Business to Government (B2G) and Business to Consumer (B2C), Delivering timely & accurate monthly reports with insights on data, Ensure the Visual Merchandising is in line with global rules. Expected working hours: Mondays to Fridays - 9:30am to 7:00pm, Saturdays ( Twice a month) 11:00am - 5:00pm

Achieve and exceed goals through sales strategies, clientelling, sourcing new clients and maintaining and building productive long-term relationships with existing clients. Evaluate performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for the continuous development of staff. Stay current with market competition, industry, watch trends and client shopping behaviors. Demonstrate strong business acumen; strategically forecast, plan and budget to the needs of the business. Support an environment of teamwork, trust and collaboration with peers, clients and supervisors. Develop product knowledge skills and remain aware of current collections that are in-boutique and on-line; cascade and train information to the broader team Foster a boutique environment that delivers renowned and authentic service to create a luxury client experience Performance management of sales executive, providing feedback and development opportunities Maintaining visual merchandising to company standards To revive all major dormant accounts into active buying customers. To resuscitate past corporate accounts, government business and sign-up new clients To sell all product category of brands carried by the company in volume for entry level, mid-range and high-end watches Completion of all training requirements from our brands through E learning and other sources Ensuring all team members adhere to the company dress code standards at all time.