Sales Associates at SLOT Systems Limited (10 Vacancies)

Overview

Responsibilities

• Sales & Revenue Generation:
• Actively engage customers to understand their needs and recommend suitable products.
• Drive daily, weekly, and monthly sales targets assigned by management.
• Upsell and cross-sell products and accessories to maximize revenue.
• Ensure accurate pricing, promotions, and product information are communicated to customers.
• Customer Service & Experience:
• Provide a warm, professional, and courteous customer experience at all times.
• Handle customer inquiries, complaints, and product issues promptly and professionally.
• Build long-term customer relationships to encourage repeat business.
• Ensure adherence to customer service standards and brand values.
• Product Knowledge & Merchandising:
• Maintain strong knowledge of products, features, benefits, and usage.
• Stay updated on new arrivals, promotions, and competitor offerings.
• Ensure products are well-displayed, clean, and properly merchandised according to store standards.
• Participate in stock arrangement, shelf labeling, and visual merchandising activities.
• Store Operations & Compliance:
• Process sales transactions accurately using POS systems.
• Ensure proper handling of cash, POS reconciliation, and documentation.
• Adhere to company policies on loss prevention, security, and stock control.
• Participate in stock counts, inventory checks, and discrepancy reporting.
• Teamwork & Communication:
• Collaborate effectively with team members to achieve store goals.
• Attend daily briefings, training sessions, and performance reviews.
• Communicate customer feedback, product issues, and operational challenges to supervisors.
• Health, Safety & Professional Conduct:
• Maintain a clean, safe, and organized store environment.
• Comply with health, safety, and security procedures.
• Uphold professionalism, punctuality, grooming standards, and ethical conduct at all times.
• Key Performance Indicators (KPIs)
• Individual sales target achievement.
• Conversion rate and average transaction value.
• Customer satisfaction and feedback scores.
• Product knowledge assessment results.
• Stock accuracy and loss prevention compliance.
• Attendance, punctuality, and teamwork.

Requirements

• Candidates should possess an OND, HND / Bachelor’s Degree preferred with 1 - 3 years experience in sales, retail, customer service, or related roles.
• Experience in phone and gadget sales is a strong advantage.
• Basic computer skills and ability to operate POS systems.
• Other Requirements:
• Must be willing to work weekends and public holidays (shift-based).
• Must be able to work on-site at any assigned SLOT outlet.
• Age range typically 20–35 years.
• Ability to stand for extended periods during work hours.
• Required Skills & Competencies:
• Technical Competencies:
• Strong communication and interpersonal skills.
• Sales, persuasion, and negotiation abilities.
• Customer-focused mindset with problem-solving skills.
• Ability to work in a fast-paced retail environment.
• Attention to detail and integrity.
• Team-oriented and adaptable.
• Behavioral Attributes:
• Friendly, confident, and professional demeanor.
• High energy and enthusiasm.
• Honesty and reliability.
• Willingness to learn and grow.
• Working conditions:
• Full-time role based (Monday – Saturday with 1-day off per week).
• Benefits & Remuneration
• Competitive salary based on experience and qualifications
• Pension contributions
• Annual leave entitlement
• Professional development support
• Performance-based incentives
• Employee discounts across SLOT business units.