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Operations Management: Oversee day-to-day operations, including opening/closing procedures, to ensure a smooth-running, clean, and safe shopping environment. Staff Leadership: Recruit, train, supervise, and mentor staff, including managing schedules, performance appraisals, and discipline. Inventory & Supply Chain: Manage stock levels to prevent shortages or overstocking, coordinate with suppliers, and ensure proper product rotation to reduce waste. Financial Performance: Drive sales, meet budgetary goals, analyze sales data for improvements, and manage expenses to maximize profitability. Customer Service: Resolve customer complaints and ensure high-quality service standards. Compliance & Safety: Enforce health and safety regulations, as well as company policies.