Retail Cluster Head at Wema Bank Plc

Qualifications Bachelor's degree in Banking, Finance, Business Management, or a related field; relevant professional certifications are an added advantage. Experience in the banking or financial services sector, preferably in retail operations or branch management, is highly desirable.

Responsibilities Proven leadership and team management skills, with experience in motivating and developing teams to achieve operational and sales targets. Strong expertise in financial planning, retail banking, and business strategy, including ability to identify growth opportunities and drive customer acquisition. Proficiency in customer relationship management, customer service, and resolving client concerns efficiently. Good analytical, communication, and decision-making skills to manage daily operations and develop strategic initiatives effectively. Thorough understanding of banking regulations, compliance practices, and risk management principles. Demonstrated ability to work efficiently on-site and adapt to dynamic business environments.