Operations Manager Vacancy at Lifebank

Bachelor’s degree in Business Administration, Operations Management, Supply Chain, or related field (Master’s degree is a plus). Minimum 3years of experience in operations, preferably in a healthcare, shift-based or 24/7 operational environment. Strong leadership, organizational, and decision-making skills. Experience in managing multi-shift teams and improving operational efficiency. Excellent communication, interpersonal, and problem-solving skills. Proficiency in Google Workspace and operational management software . Ability to handle multiple priorities under pressure and across different shifts. Knowledge of compliance, quality, and safety standards. Key Skills: Leadership & Team Management Multi-Shift Operations Management Strategic & Tactical Planning Process Improvement & Efficiency Optimization Problem-Solving & Critical Thinking Communication & Stakeholder Management Time & Resource Management. Shift System: To ensure continuous operations, the Operations Manager may be required to oversee any of the following shifts: Morning Shift: 8:00 AM – 3:00 PM Afternoon Shift: 12:00 PM – 7:00 PM Night Shift: 7:00 PM – 8:00 AM (next day) Flexibility is required to supervise operations across all shifts and to address operational emergencies. Salary N200,000 - N250,000 per month. Compensation & Benefits: Competitive salary Health Insurance Training and professional development opportunities.

Lead and manage daily operations across all shifts to ensure smooth workflow and adherence to company standards. Develop, implement, and optimize operational policies, procedures, and processes. Allocate resources effectively, including staffing, scheduling, and workload management across shifts. Monitor operational KRs, performance metrics, and team productivity to drive continuous improvement. Collaborate with cross-functional teams (Finance, HR, Customer Service, Logistics, etc.) to achieve business objectives. Ensure compliance with quality, safety, and regulatory standards. Resolve operational challenges and escalate critical issues when necessary. Manage vendor and supplier relationships, ensuring timely delivery of goods and services. Prepare and present operational performance reports to senior management. Lead, mentor, and develop team members to achieve high performance and professional growth. Support strategic planning and execution of operational initiatives to improve efficiency and service delivery.