Key Account Manager Vacancy at Lifebank (4 Openings)

Locations: Abuja (FCT), Kano, Onipanu - Lagos and Rivers The Key Account Manager will play a pivotal role in driving long-term relationships and growth with our most important clients , including hospitals, government agencies, NGOs, and private healthcare providers. This individual will be responsible for managing and expanding LifeBank’s portfolio of high-value accounts, ensuring exceptional customer service, and maximizing the overall value of these accounts. Sales and Business Development: Drive sales growth by identifying opportunities to expand LifeBank's services within existing accounts, and new accounts including cross-selling and upselling LifeBank’s offerings (Blood, oxygen, Quip and stockbank). Customer Health Relationship Management: Build, develop, and maintain strong, long-lasting relationships with key hospital and healthcare provider accounts, as well as stakeholders in the government and non-governmental sectors. Serve as the main point of contact for key clients, providing exceptional customer service, anticipating needs, and delivering timely solutions. Act as a trusted advisor and point of escalation for client issues, ensuring satisfaction and resolving concerns promptly. Customer Education and Product Knowledge: Educate clients on the full range of LifeBank’s services and new offerings, providing regular updates on innovations in the blood,oxygen and medical consumables supply chain, especially those that may benefit clients. Requirements