IT Specialist (Remote) Vacancy at a Fast-growing Psychiatric Practice

Bachelor’s degree required CompTIA A+ Certification — preferred Relevant IT certifications — a plus Experience with website and app development Experience managing IT infrastructure, networks, and system security. Skills & Competencies General Requirements: Excellent Communication Skills (Verbal and Written) Strong Internet Connectivity (Mandatory) Personal device/laptop (Mandatory) Strong Computer Literacy. Role-Specific Skills: Proven experience as an IT Technician, preferably in a healthcare setting Proficiency with computer systems, networks, and related technologies Strong understanding of website development and content management systems (e.g., WordPress, Drupal) Ability to manage Microsoft 365, Outlook, SharePoint, OneDrive Understanding of healthcare IT standards and data protection requirements (e.g., HIPAA) Strong troubleshooting and diagnostic skills Ability to work independently and manage time effectively Excellent problem-solving skills and attention to detail Strong communication and interpersonal skills Experience with EHR (Electronic Health Record) systems Ability to collaborate with external service providers. Additional Information Excellent growth opportunities Supportive, friendly, multinational/global team Great working environment Work with an organization that offers meaningful long-term career development.

Provide technical support for internal tools such as Microsoft 365, Outlook, SharePoint, and OneDrive Provide remote IT support for hardware, software, and network issues Monitor and maintain performance and security of the healthcare practice’s IT infrastructure Troubleshoot and support domain/email management using GoDaddy or similar platforms Troubleshoot VPN connectivity issues Manage user accounts, permissions, and access controls Resolve technical issues related to computer systems, software, and peripherals Build and maintain the practice’s website to ensure usability, security, and regular updates Website development App development Manage EHR (Electronic Health Record) system access and user accounts Implement and manage data backup solutions and disaster recovery plans Collaborate with third-party vendors and service providers Stay updated on healthcare IT best practices, industry trends, and emerging technologies.