IT Specialist (Remote) Vacancy at a Fast-growing Psychiatric Practice

Overview

Responsibilities

• Provide technical support for internal tools such as Microsoft 365, Outlook, SharePoint, and OneDrive
• Provide remote IT support for hardware, software, and network issues
• Monitor and maintain performance and security of the healthcare practice’s IT infrastructure
• Troubleshoot and support domain/email management using GoDaddy or similar platforms
• Troubleshoot VPN connectivity issues
• Manage user accounts, permissions, and access controls
• Resolve technical issues related to computer systems, software, and peripherals
• Build and maintain the practice’s website to ensure usability, security, and regular updates
• Website development
• App development
• Manage EHR (Electronic Health Record) system access and user accounts
• Implement and manage data backup solutions and disaster recovery plans
• Collaborate with third-party vendors and service providers
• Stay updated on healthcare IT best practices, industry trends, and emerging technologies.

Requirements

• Bachelor’s degree required
• CompTIA A+ Certification — preferred
• Relevant IT certifications — a plus
• Experience with website and app development
• Experience managing IT infrastructure, networks, and system security.
• Skills & Competencies
• General Requirements:
• Excellent Communication Skills (Verbal and Written)
• Strong Internet Connectivity (Mandatory)
• Personal device/laptop (Mandatory)
• Strong Computer Literacy.
• Role-Specific Skills:
• Proven experience as an IT Technician, preferably in a healthcare setting
• Proficiency with computer systems, networks, and related technologies
• Strong understanding of website development and content management systems (e.g., WordPress, Drupal)
• Ability to manage Microsoft 365, Outlook, SharePoint, OneDrive
• Understanding of healthcare IT standards and data protection requirements (e.g., HIPAA)
• Strong troubleshooting and diagnostic skills
• Ability to work independently and manage time effectively
• Excellent problem-solving skills and attention to detail
• Strong communication and interpersonal skills
• Experience with EHR (Electronic Health Record) systems
• Ability to collaborate with external service providers.
• Additional Information
• Excellent growth opportunities
• Supportive, friendly, multinational/global team
• Great working environment
• Work with an organization that offers meaningful long-term career development.