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SRS CollectionVerified

Front Office Executive Vacancy at SRS Collection

Victoria Island, Lagos
Full-time1-2 Years2 months ago
Expires Dec 20, 2028
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OverviewResponsibilitiesRequirementsLocationSalaryCompanySimilar Jobs

Overview

We are seeking a polished and personable Front Office Executive to be the face of our hotel. This role involves welcoming guests, managing check-ins and check-outs, handling inquiries, and ensuring smooth front desk operations to deliver an exceptional guest experience.

Responsibilities

  • Greet and welcome guests with professionalism and warmth.
  • Perform check-in and check-out procedures accurately and efficiently.
  • Respond to guest inquiries, requests, and complaints promptly and professionally.
  • Manage reservations, room assignments, and guest preferences in the PMS system.
  • Coordinate with housekeeping and other departments to meet guest expectations.
  • Handle billing, payments, and provide detailed information about hotel services.
  • Maintain lobby cleanliness and ambiance, ensuring guest comfort.
  • Assist with concierge services including directions, transportation, and local recommendations.
  • Ensure security procedures are followed during guest check-in/out and throughout shifts.
  • Maintain daily reports, guest feedback, and shift handovers.

🎓 Career-boosting study programs picked for this role

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NorQuest College logo

College Certificate - Administrative Professional

NorQuest College

1-Year Post-Secondary Certificate
Edmonton8 month college certificate including an optional 1 month work placement

Tuition

CA$14,208 / First year

Application fee

₦200,000

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College Certificate - Business Administration

Bow Valley College

1-Year Post-Secondary Certificate
Calgary8 month college certificate including an optional work experience

Tuition

CA$16,335 / First year

Application fee

₦200,000

View program

Requirements

  • OND / HND / Bachelor’s degree in Hospitality, Business Administration, or related field.
  • 1–3 years’ experience in front office or guest relations in a hospitality setting.
  • Proficiency in hotel management software (e.g., Opera, Protel, Cloudbeds, etc.).
  • Excellent verbal and written communication skills.
  • Well-groomed, professional appearance, and positive attitude.
  • Strong customer service and problem-solving skills.
  • Ability to work flexible shifts, weekends, and holidays.

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SRS Collection

The SRS Collection stands as a beacon of premier luxury, health, and wellness hospitality, celebrated for crafting bespoke wellness and lifestyle retreats tailored to discerning business and leisure travelers alike. With three illustrious properties nestled in central Lagos. Envision a home away from home that not only exudes refined style and opulent finishes but also delivers bespoke services and experiences that linger in memory. Our spaces seamlessly blend contemporary aesthetics with minimalist design, making SRS Collection the quintessential lifestyle sanctuary.

Hospitality
Lagos
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Careerworkflux

Nigeria's most transparent job platform. Find jobs with real salaries and track your applications.

For Job Seekers

  • Browse Jobs
  • Companies
  • Salary Insights
  • Job Alerts
  • My Dashboard

For Study Applicants

  • Browse Programs
  • Browse Schools
  • Scholarships
  • Study Dashboard

For Employers

  • Post a Job
  • Manage Jobs
  • Company Profile

Company

  • Home
  • About Us
  • Contact
  • Privacy Policy
  • Terms of Service
  • Recruitment Hubs

© 2026 Careerworkflux. All rights reserved.

Lagos JobsAbuja JobsRemote JobsNDLEA Recruitment