Bachelor of Arts - Computer Science - Information Technology (Optional Co-op)
Bishop's University
4-Year Bachelor's Degree
Sherbrooke48 months
Tuition
CA$28,651 / First year
Application fee
₦111,000
SRS CollectionVerified
Customer Service Representative Vacancy at SRS Collection
Nigeria, Lagos
Full-time3 months ago
Expires Nov 20, 2028
Overview
We are looking for a courteous and customer-focused Customer Service Representative to handle customer inquiries, resolve complaints, and provide accurate information about our products and services. The ideal candidate will ensure a positive customer experience and maintain strong customer relationships.
Responsibilities
- Respond promptly to customer inquiries via phone, email, chat, or in person
- Handle and resolve customer complaints in a professional manner
- Provide accurate information about products, services, and company policies
- Maintain customer records and document interactions
- Follow up with customers to ensure issues are resolved
- Escalate complex issues to the appropriate department when necessary.
🎓 Career-boosting study programs picked for this role
View all programsOnly the strongest matches are shown below. Compare tuition, duration, and fees at a glance.
College Certificate - Business Administration
Bow Valley College
1-Year Post-Secondary Certificate
Calgary8 month college certificate including an optional work experience
Tuition
CA$16,335 / First year
Application fee
₦200,000
Requirements
- Minimum of BSc Degree in any related field
- Proven experience in customer service is an advantage
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict-resolution skills
- Ability to work independently and as part of a team
- Basic computer skills and familiarity with CRM systems is a plus.
Sponsored
Location
Salary Insights
Sponsored
SRS Collection
The SRS Collection stands as a beacon of premier luxury, health, and wellness hospitality, celebrated for crafting bespoke wellness and lifestyle retreats tailored to discerning business and leisure travelers alike. With three illustrious properties nestled in central Lagos. Envision a home away from home that not only exudes refined style and opulent finishes but also delivers bespoke services and experiences that linger in memory. Our spaces seamlessly blend contemporary aesthetics with minimalist design, making SRS Collection the quintessential lifestyle sanctuary.
Hospitality
Lagos