Bachelor of Arts - Computer Science - Information Technology (Optional Co-op)
Bishop's University
4-Year Bachelor's Degree
Sherbrooke48 months
Tuition
CA$28,651 / First year
Application fee
₦111,000
Verstand ResourcesVerified
Customer Service Representative
Yaba, Lagos
Full-time1-2 Years2 months ago
Expires Jun 12, 2028
Overview
Our client, a renowned food vendor is seeking a friendly and customer-focused Customer Service Representative to join their team. As a Customer Service Rep, you will interact with customers, ensuring they have a positive experience.
Responsibilities
- Handle customer inquiries via phone, WhatsApp, email, or in-person.
- Assist customers with placing, tracking, or modifying food orders.
- Resolve customer complaints swiftly and professionally.
- Promote products by suggesting popular food items.
- Maintain records of customer interactions and feedback in the CRM.
- Collaborate with kitchen and delivery teams for smooth operations.
- Provide feedback to help improve services.
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Bachelor of Science - Biology (Optional Co-op)
University of Regina
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Regina48 months
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Requirements
- Minimum of an HND / BSc Degree in related fields (Customer Service, Hospitality, etc.)
- At least 1 year of customer service experience.
- Experience using CRM systems.
- Excellent communication and interpersonal skills.
- Customer-centric mindset.
- Problem-solving abilities.
- Basic tech skills (handling POS, WhatsApp Business, etc.).
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Verstand Resources
Verstand Resources is a Nigerian Human Resources (HR) consulting firm based in Lagos, specializing in talent management, talent acquisition, and career advisory for individuals and organizations
Human Resources
Wuse 11, Abuja, FCT