Bachelor of Arts - Computer Science - Information Technology (Optional Co-op)
Bishop's University
4-Year Bachelor's Degree
Sherbrooke48 months
Tuition
CA$28,651 / First year
Application fee
₦111,000
AWARI HomesVerified
Customer Service Executive Vacancy at AWARI Real Estate limited
Nigeria, Lagos
Full-time1-2 Years2 months ago
Expires Nov 26, 2028
Overview
We are seeking a friendly, proactive, and customer-focused Customer Service Executive to manage guest and client interactions across all communication channels. The ideal candidate will serve as the first point of contact for inquiries, bookings, complaints, and support — ensuring a smooth and positive experience for guests and property owners.
Responsibilities
- Customer & Guest Support:
- Respond promptly to guest and client inquiries via phone, email, WhatsApp, and online platforms
- Assist guests with bookings, check-ins, check-outs, and stay-related requests
- Handle complaints and resolve issues professionally to ensure customer satisfaction
- Booking & Reservation Management:
- Manage reservations and update booking systems accurately
- Coordinate with operations, housekeeping, and maintenance teams to fulfill guest requests
- Provide clear information on pricing, availability, policies, and services
- Relationship Management:
- Maintain positive relationships with guests, tenants, and property owners
- Follow up with guests after stays to gather feedback and encourage reviews
- Documentation & Reporting:
- Record customer interactions, complaints, and resolutions
- Escalate complex issues to the Operations Manager when necessary
- Prepare basic daily or weekly customer service reports
🎓 Career-boosting study programs picked for this role
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Bachelor of Arts (Honours) - 3D Games Art and Design
University of Hertfordshire
3-Year Bachelor's Degree
Hertfordshire3 year bachelor's degree plus an optional sandwich year
Tuition
£17,450 / First year
Application fee
₦30,000
Requirements
- Candidates should possess an OND/HND/Bachelor’s degree in any related field with 1–3 years experience in customer service, hospitality, real estate, or call-center roles
- Excellent verbal and written communication skills
- Strong problem-solving and interpersonal skills
- Ability to multitask and remain calm under pressure
- Familiarity with short-stay or hospitality services is an advantage.
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AWARI Homes
AWARI Homes is a modern property platform connecting people to quality short-stay homes, rentals, and property investments. We make it easy to find, book, and manage well-curated homes designed for comfort, convenience, and peace of mind. From shortlets and vacation stays to long-term rentals and property sales, AWARI Homes delivers verified listings, seamless booking, and reliable property management — redefining how people live, stay, and invest. Feel at home. Stay smart. Live better.
Real Estate
Lagos