CRM & Marketing Operations Specialist (Remote) Vacancy at a Fast-growing Psychiatric Practice

Bachelor’s Degree in Marketing, Communications, IT, or related field 2 – 4 years experience managing CRM systems and marketing operations (healthcare experience preferred). General Requirements: Excellent communication skills (Verbal and Written) Excellent Excel skills (advanced preferred) Strong internet connectivity (mandatory) Personal device/laptop (mandatory) Strong computer literacy. Role-Specific Skills: Hands-on experience with CRM systems and marketing automation tools Strong process design and workflow optimization skills Detail-oriented with high data integrity standards Analytical mindset to interpret campaign and operational metrics Ability to collaborate across leadership, marketing, and clinical teams Familiarity with HIPAA and healthcare IT compliance standards. Additional Information: Fully remote role Collaborative, growth-oriented team Opportunity to contribute to patient engagement and operational efficiency.

Manage CRM platforms to ensure clean data, effective segmentation, and integration with other marketing tools Track campaign performance and patient engagement metrics, providing actionable insights Develop dashboards, reports, and pipeline visibility for leadership and operational teams Ensure compliance with data privacy, HIPAA, and healthcare IT standards Collaborate with marketing, clinical, and IT teams to optimize workflows and system usage Support execution of digital campaigns across social media, email, and website platforms Maintain documentation for CRM processes and marketing operations Identify areas for operational improvement and implement solutions.