Baccalauréat en administration des affaires (Français) (Optional Co-op)
Laurentian University
4-Year Bachelor's DegreeFlexible intake
OntarioNext intake available
Tuition
CA$28,621 / First year
Application fee
₦200,000
The Concept GroupVerified
Brokers Sales Executive Vacancy at The Concept Group
Abuja, FCT
Full-time2 months ago
Expires Nov 22, 2029
Overview
The Brokers Sales executive uses the customer service and marketing functions to nurture leads through the sales funnel, from the addition of leads on the portal down through purchase (and repeat purchases). Brokers use various methods to reach clients, including email, phone, social media, direct mail, and even the old-fashioned door-to-door tactic. Brokers’ sales executives manage, support, and communicate with clients to ensure all leads are effectively managed and their transactions are successfully consummated. They are expected to follow up solely with all leads transferred to them, work on all the stages following the set policy and procedures, and ensure all transactions are successfully consummated. They communicate all issue sencountered during processing stage and feedbacks from client to the Head Brokers admin fors wiftre solution.
Responsibilities
- Acquisition and retention of brokers and clients through offline marketing
- Aggressively following up with all leads referred by brokers and ensuring successful closure of fall leads
- Handles B2B and B2C leads assigned, following all set procedures and ensuring the transaction is successfully consummated.
- Handle client’s inquiries via phone calls,emails, live chats, and social media channels.
- Resolve client issues or problems by clarifying the complaint, determining the cause of the problem, and selecting and explaining the best solution to solve the problem. accelerating correction or adjustment; following up to ensure resolution.
- Acquisition of brokers through referral methods from both existing and potential clients.
- Effectively cross-market Rosabon’s products to existing and potential clients when the need arises.
- Sourcing for optimal leads can refer customers to do business with us.
- Identify and assess clients needs. to achieve satisfaction
- Managing, supporting, and communicating clients satisfaction levels with regard to Rosabon Financial Services Brokers Products
- Engage clients at the beginning of their subscription; ensure successful take-up and management of fall incidents throughout their transaction phase, from which there might be a risk of dissatisfaction.
- Communicate detailed reports on clientsrequests and feedback to aid strategic and management decisions.
- Sending status and summary report of the broker's admin for update on the broker' sportalonaweeklybasis
- Any other task as assigned by the line manager
🎓 Career-boosting study programs picked for this role
View all programsOnly the strongest matches are shown below. Compare tuition, duration, and fees at a glance.
Bachelor of Arts - Computer Science - Information Technology (Optional Co-op)
Bishop's University
4-Year Bachelor's Degree
Sherbrooke48 months
Tuition
CA$28,651 / First year
Application fee
₦111,000
Requirements
- BSc in Marketing or any related field of study.
- Previous experience workingin similar role.
- Skills/Competencies:
- Excellent communication skills
- Good negotiation/Sales skills
- Core Competencies in the Use of Microsoft Tools
- Great Interpersonal and Relationship skills.
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The Concept Group
The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services - Nigeria’s Leading Financial Intermediary and Equipment Leasing Company, Concept Nova - Bespoke Enterprise IT Solutions Company,Percy Aitkins - Bureau De Change.
Accounting & Finance
Abuja, FCT