Private Sector Sales Teamlead at Rosabon Financial Services (RFS) Limited

Overview

Responsibilities

• Build and maintain team staff requirement
• Manage day-to-day Consumer Credit team operations.
• Build, develop and grow team members for optimum performance
• Constantly liaise, coach mentor and motivate team members for optimal lead generations and conversion.
• Responsible for monitoring and ensuring team members meet set targets
• Conduct deep-dive analysis on key growth indicators for products, people, and process optimization.
• Generate and contribute via market analysis and customer perception of new products.
• Establish and maintain good customer base - Strategically devise means to help self and team members to generate and maintain quality sales contacts
• Motivate, train and maintain a healthy and effective team
• Identify, develop, and implement process change towards improving customer satisfaction and sales efficiency.
• Key Performance Indicators
• New Leads/Opportunities
• Client Acquisition and customer retention rate
• Sales Volume per team member and collectively
• Existing Client Engagement
• Upsell/Cross-Sell Rates
• Percentage target met periodically.

Requirements

• Minimum education level –First degree in any discipline from a reputable academic institution.
• Post-graduate qualification(s) and professional membership will be an added advantage.
• 5 years+ of progressive experience in sales and marketing of financial products (Consumer Lending).
• Demonstrated track record of meeting/exceeding goals as an individual contributor.
• Successful experience building a territory from little or nothing.