Job Ref ID: 80442986A-0001
Location: Victoria Island, Lagos
Job Type: Full-time
Business Segment: Personal & Private Banking

Job Summary

• Work with the business to design cutting-edge custom applications that will allow our meet business to stay ahead of the competition and achieve its strategic goals.
• Design structures and tools for systems which meet business needs, delivering the technical visualization of proposed applications for approval by the business and execution by the development team.
• Translating technical plans into detailed designs for implementation using selected products.
• Ensure that relevant technical strategies, policies, standards and practices are applied correctly.

Qualifications

• BSc in IT, Computer Science or related fields.
• Professional Certifications can be an added advantage

Experience:

• 3-4 years experience in Business process management, -modelling, -innovation,-science, -analysis, design, engineering, improvement,-documenting, quality assurance, -analysis tools and systems.
• 3-4 years of experience in process analysis, process improvement, or business analysis within a banking or financial services environment.

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Documenting Facts
• Embracing Change
• Interacting with People

Technical Competencies:

• Trouble Shooting Ability.
• Awareness of the Software Development Life Cycle (SDLC).
• Code Writing.
• Ability to write programming code based on a prepared design.
• Knowledge and understanding of the standards and phases of implementing new systems or software.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should: Stanbic IBTC Bank Job Vacancies (10 Positions)
Click here to apply online

Job Ref ID: 80355412A-0001
Location: Port Harcourt, Rivers
Employment Type: Full-time
Business Segment: Personal & Private Banking

Job Description

• To proactively promote a relationship-based offering by being a dedicated and primary point of contact for customers in the Executive Banking segment, through the provision of banking solutions which meet their needs and in accordance with the specified value propositions.

Job Responsibilities

• Acquire and open new accounts and cross sells additional products and services in line with customer needs by identifying and referring sales leads to other business stakeholders (e.g., Vehicle and Asset Finance, Electronic Banking, Card, Home Loans, Digital Channels, Enterprise Banking, etc.)
• Conduct a financial needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities
• Contact potential and existing customers from leads received / campaigns in order to sell product offerings
• Identify opportunities to migrate top-end customers to the next segment. Ensures that qualifying customers are timeously migrated into the correct segment.
• Promote and pro-actively solution a range of banking offerings and solutions to meet the financial needs of executive banking customers
• Maintain, entrench and grow each client relationship on an annual basis and manages the risk per client to ensure contestant growth in portfolio and returns to the bank.

Requirements
Qualifications:

• First Degree

Experience:

• 3 – 4 years’ experience in sales and relationship management of customers and able to drive profitability and build relationships.
• Proven sales track record in the financial services industry. Knowledge of the bank’s products, services and digital platforms

Additional Information:
Behavioural Competencies:

• Convincing People
• Developing Strategies
• Establishing Rapport
• Examining Information
• Interacting with People
• Seizing Opportunities
• Taking Action
• Team Working
• Thinking Positively

Technical Competencies:

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Client Acceptance & Review
• Customer Understanding ( Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos

Job Description

• Implementation and administration of Network security controls and management strategies to maintain the confidentiality, integrity, availability, accountability, and compliance of the bank’s network information assets.
• Development and management of network security policies, standards and procedures based on knowledge of best practises and compliance requirements
• Ensure that network security software and hardware are up to date and that security measures are in place to protect against outside threats.
• Also carries out other operational security activities to ensure that the organizations network is not compromised. Activities include administration and management of firewalls, Internet gateways, Internet based DDOS protection, Internet traffic advertisement and filtering, intrusion prevention and detection as well as ensuring that only secure network protocols permitted across the network.
• Configuration and administration of SSL VPNs (Remote access or Site-to-site), Troubleshoot technical application and network problems and provide remote support. Ensure that all incidents are responded to, actioned and resolved within the required MTTR. Ensure that calls are escalated and communicated to the required support teams and to management where required
• Design and Implement security protocols and procedures to protect the organizations systems and data
• Manage Core network devices for connectivity across network segments (DMZ, Internet, etc). Manage the network segmentation requirements across the organization and take responsibility for ensuring the required network controls are in place for maintaining the organization’s PCIDSS certification
• Implement and Manage network connectivity with 3rd party partners over MPLS networks
• Implement and design network security controls for cloud services on AWS, Azure and other SAAS deployments
• Collaborating with network architects, technology suppliers, project managers and other technology support teams to design, build, and implement secure application systems
• Provide technical leadership and mentorship for network security analysts. Stay current on security measures and industry standards and regulations
• Manage housekeeping activities for the network security team, demonstrate high level competence with regards to enterprise Network security systems and work in tandem with the operational and information security functions to ensure security of the organization’s information and technology estate

Qualifications

• Candidates should possess a First Degree in Computer Science or any IT related discipline
• Professional qualification in CCNA, CEH, CCNP

Experience

• Minimum of five (5) years of post qualification experience
• IT security Experience/ communication or Network experience.
• Knowledge of a variety of network management tools, test equipment, circuits and routers,
• Experience in TCP/IP protocol stacks and firewall security in an inter-networking environment.
• Experience designing/implementing QoS in an enterprise environment, checkpoint, Cisco switches and routers

Behavioural Competencies:

• Interacting with People
• Generating Ideas
• Interpreting Data
• Exploring Possibilities
• Team Working
• Following Procedures

Technical Competencies:

• Network Security
• Network Analysis and Troubleshooting
• IT Support Stanbic IBTC Bank Job Vacancies (10 Positions)
• Business Continuity Management

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Victoria Island, Lagos
Business Segment: Business & Commercial Banking

Job Description

• To effectively resolve customer complaints and complex queries, ensuring a consistent and positive brand experience for Africa China Banking clients.
• This involves adhering to complaint management and dispute resolution processes to minimize reputational risk and customer attrition.

Qualifications 

• Candidates should possess a B.Sc in Social Science or related field.
• Masters and Professional certifications can be an added advantage.

Experience:

• Mandarin speaking.
• 1 – 3 years of experience in Operations, Channel, Call Centre, Helpdesk -Service, Support, Project Implementation and management.
• Experience in telecommunications Support.
• Understanding of Stanbic IBTC’s products and services.
• Conceptual and practical knowledge of credit procedures, policies, and standards
• Computer literacy, particularly with Microsoft Word, Excel and Power Point

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Convincing People
• Exploring Possibilities

Technical Competencies:

• Banking Process & Procedures
• Customer Understanding (Consumer Banking)
• Product Knowledge (Consumer Banking)
• Active Listening
• Query Resolution

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Ref ID: 80442686A-0001
Location: Lagos
Job Type: Full-time
Business Segment: Personal & Private Banking

Job Summary

• To collaborate with stakeholders across the organization to understand the business objectives driving various projects or changes, define the scope of the change, analyze and specify detailed requirements, and support the implementation of the project or change to ensure successful delivery and alignment with organizational goals.

Job Responsibilities

• Designing and delivering digital products end-to-end, from uncovering user needs to launching solutions that drive customer acquisition, engagement, and business growth.
• Conducting qualitative and quantitative research-including customer interviews, surveys, focus groups, market analysis, and value chain mapping-to identify insights that shape product strategy.
• Translating ideas into detailed product specifications like user stories, acceptance criteria, compelling pitch decks, process flows, wireframes and prototypes.
• Validating concepts through usability testing, customer feedback, and experimentation to ensure products are desirable, viable, and effective before and after launch.
• Mobilizing cross-functional teams-including engineers, designers, QA, analysts, marketers, and external vendors-to execute product roadmaps and deliver high-quality outcomes on time.
• Developing business cases backed by data, cost-benefit analysis, and financial modeling to secure buy-in from stakeholders and guide strategic investment decisions. Stanbic IBTC Bank Job Vacancies (10 Positions)

Qualifications

• First Degree
• Certification or Training in Business Analyst, Product Manager, Project Manager, Product Owner field is preferred.

Experience:

• 3+ years experience as a Business Analyst, Product Manager, Project Manager, Product Owner, or other similar role in financial services.

Behavioural Competencies:

• Adopting Practical Approaches
• Challenging Ideas
• Checking Things
• Convincing People
• Directing People
• Embracing Change
• Exploring Possibilities
• Following Procedures
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Resolving Conflict

Technical Competencies:

• Commercial Acumen
• Data Analysis and Inference
• Data Analysis
• Mind of Customer Experience
• Product and Services Knowledge
• Risk Management
• Statistical & Mathematical Analysis.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Ref ID: 80377934A-0001
Location: Lagos
Job Type: Full-time
Business Segment: Personal & Private Banking

Job Summary

• To engage partners to discuss loyalty propositions and agree on partnerships with Stanbic IBTC for loyalty and reward programmes.
• To set expected outcomes from each loyalty programme and track execution to ensure the objectives are realized.
• To work closely with marketing to ensure the loyalty programmes receive adequate promotions as to drive expected benefits.

Job Responsibilities

• Design loyalty program benefits and offers that lead to new customer acquisition, retention and ongoing engagement.
• Ensure compliance to all standards and applicable controls within the digital channels team with zero audit exceptions.
• Develop marketing and merchandising strategies to build awareness and sales of the loyalty and gift card program through all channels.
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple product channels and customer touch points arising from the loyalty programmes.
• Manage key vendor relationships and quarterly business reviews.

Qualifications

• First Degree

Experience:

• 5 – 7 years’ experience in Digital Channels, Marketing, Loyalty Product design and implementation
• 1 – 2 years’ general banking experience

Behavioural Competencies:

• Documenting Facts
• Examining Information
• Exploring Possibilities
• Following Procedures
• Generating Ideas
• Interacting with People
• Making Decisions
• Managing Tasks
• Team Working

Technical Competencies:

• Active Listening
• Call Reporting
• Contact Centre Customer Relationship Management
• Difficult Calls Management
• Product Knowledge (Consumer Banking)
• Query Resolution
• Verbal Communication

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Ref ID: 80397625A-0001
Location: Abuja
Job Type: Full-time
Business Segment: Business & Commercial Banking

Job Description

• To provide proactive and value adding support service to Commercial Banking clients, by increasing efficiency and cutting transaction process times.
• To provide support/back up operational service for Relationship Managers

Qualifications

• First Degree in any field
• Minimum of 1-2 years in Customer Understanding
• Minimum of 1-2 years in Product Knowledge
• Professional Qualification  or Masters is an added advantage

Behavioural Competencies:

• Examining Information
• Documenting Facts
• Interpreting Data
• Interacting with People
• Articulating Information

Technical Competencies:

• Customer Understanding
• Application and Submission Verification
• Account opening and maintenance
• Product Related Systems
• Customer Acceptance and Review

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Job Type: Full-time

Job Description

• To manage the delivery of projects through the application of best practice project management skills, tools and techniques, whilst engaging with and leading cross-functional teams to deliver scalable business solutions within the required parameters in terms of scope, cost and quality.

Requirements

• First degree in IT and Computer Sciences or related discipline
• Project Management Certification (PMP, PRINCE2, SAFE Agile etc.) will be an added advantage.
• Minimum of 4 years’ experience in Business Operations and Information Technology related roles is an additional requirement.

Behavioural Competencies:

• Following Procedures
• Making Decisions
• Managing Tasks
• Meeting Timescales
• Producing Output
• Team Working
• Upholding Standards.

Technical Competencies:

• Project Accounting
• Change Management
• Project Management
• Project Reporting.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Ref ID: 80442640A-0001
Location: Lagos
Job Type: Full-time
Business Segment: Business & Commercial Banking

Job Description

• A Relationship Manager is accountable for a portfolio of Commercial Banking Clients. Commercial Banking Segment is for Companies who carry out a turnover of at least N2billion for Tier 2 and at Least N5bn Turnover annually for Tier 1.
• It is expected that the RM integrates and coordinates all Stanbic IBTC and Standard Bank Group products, services and resources in order to maximize the value of the business relationship and ensure profitability for the Bank and the Client.

Qualifications

• First degree in any field
• Minimum of Relationship management experience of at least 1-2 years in Corporate Banking
• Minimum of Relationship management experience of at least 1-2 years in Finance
• Minimum of Relationship management experience of at least 7-10 years in a commercial Bank
• Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships

Additional Information
Behavioural Competencies:

• Generating Ideas
• Examining Information
• Thinking Positively
• Taking Action
• Seizing Opportunities

Technical Competencies:

• Customer Understanding
• Product Knowledge
• Application and Submission Verification
• Customer Acceptance and Review
• Product Related Systems.

Application Closing Date
Not Specified. Stanbic IBTC Bank Job Vacancies (10 Positions)

How to Apply
Interested and qualified candidates should:
Click here to apply online