Willers Solutions Limited is a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy engaging highly trained and sector-experienced Consultants. Willers Solutions Limited is an indigenous firm with cutting edge value proposition geared towards value maximisation. Field Engineer at Willers Solutions Limited

We are recruiting to fill the position below:

Job Title: Field Engineer

Location: Lagos

Key Responsibilities

• Attend customer premises to install and configure internet and network equipment.
• Follow technical specifications and procedures to ensure proper installation and performance.
• Test and verify installed services to meet quality, speed, and reliability standards.
• Educate customers on equipment usage, maintenance, and basic troubleshooting.
• Diagnose and resolve network or equipment faults, ensuring timely issue resolution.
• Work with internal teams to escalate and resolve complex technical challenges.
• Maintain accurate records of service calls, installations, and customer feedback.
• Communicate clearly with customers to ensure a positive service experience.
• Recommend improvements or upgrades to customers based on their needs.
• Ensure all work complies with company standards, policies, and regulatory requirements.
• Conduct periodic quality checks and stay updated with industry best practices.

Requirements

• Candidates should possess a High school Diploma or equivalent technical certifications or a degree in a relevant field is an added advantage with 3 years experience.
• Proven experience in network installations within an ISP or telecommunications environment
• Strong understanding of networking concepts, protocols, and devices (routers, switches, modems, etc.)
• Skilled in diagnosing and resolving connectivity or equipment issues
• Familiarity with operating systems (Windows, Linux, macOS) and network diagnostic tools
• Excellent communication and customer service skills
• Ability to work independently and manage time effectively in field conditions
• Physical ability to lift and install networking equipment
• Valid driver’s license and willingness to travel to customer locations.

Salary
N250,000 / Month.

Application Closing Date
17th July, 2025.